MGM Healthcare Hiring | International Patient Coordinator
Location: Aminjikarai, Chennai
Organization: MGM Cancer Institute
MGM Cancer Institute is looking for a passionate and patient-focused International Patient Coordinator to join our team and support international patients throughout their healthcare journey.
* Position: International Patient Coordinator
* Experience: 3–10 Years (Healthcare experience preferred)
* Qualification: Any UG / PG
(Hospital Administration, Healthcare Management, Life Sciences, Nursing, Business Administration will be an added advantage)
* Shift: General Shift
* Languages Required: English, Tamil, Hindi, Bengali
Key Responsibilities:
* Serve as the primary point of contact for international patients and attendants
* Collaborate with doctors, nursing teams, facilitators, and internal departments for seamless patient care
* Manage patient inquiries via phone, email, WhatsApp, and other channels
* Coordinate teleconsultations, appointments, admissions, investigations, surgeries, and discharge processes
* Review medical records and facilitate treatment planning with specialists
* Assist with medical visa documentation, travel, accommodation, airport transfers, and interpreter services
* Maintain patient records and reports in the hospital management system
* Resolve patient concerns professionally and ensure high patient satisfaction
* Build strong relationships with referral partners, embassies, facilitators, and insurance providers
* Support international patient acquisition and medical tourism initiatives
* Monitor patient feedback and contribute to service improvement initiatives
If you have a passion for patient care, coordination, and international healthcare services, we'd love to hear from you!
Send your resume to: hr@mgmcancerinstitute.in
Contact: 90430 63606
